FAQs

1. Can I purchase Belleville boots at any other location other than this website?
2. What forms of payment are accepted?
3. When can I expect my order to ship?
4. What is your return/exchange policy?
5. Do you offer any type of a warranty?
6. Are any of your boots flight, flight deck or combat vehicle approved?
7. Which Belleville boots are approved for wear with the U.S. Army ACU?
8. How will I know what size boot to order?
9. I am not in the military, but I am buying boots for someone who is. Will I still receive government pricing?
10. What is the best way to care for my Belleville boots?
11. Can Belleville boots be re-soled?
12. What is the difference between a VIBRAM® Chevron tread outsole and a VIBRAM® Sierra tread outsole?
13. Do you have a product catalog you can send me?
14. Does Belleville offer boots with zippers?
15. Can Belleville boots be cleaned?
    

Can I purchase Belleville combat boots at any other location besides this website?

Yes. Belleville footwear can also be purchased at AAFES Clothing Sales Stores worldwide; at selected Navy Exchange Stores (NEXCOM) across the U.S.; U.S. Base Service Centers and select military supply retail locations nationwide. However, not all locations sell our entire line of boots. In the event a certain location does not stock the style and/or size you are looking for, many store managers are willing to special order the style and/or size you need.

What forms of payment are accepted?

Accepted forms of payment include Federal Government SmartPay Cards, Visa and MasterCard.

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When can I expect my order to ship?

Most orders are shipped within 2 business days of order receipt. Please call us at 1-800-376-6978 (Monday - Friday 7:00am - 5:00pm CST) if you require expedited delivery or delivery outside the Continental U.S.

What is your return/exchange policy?

If for any reason you are not completely satisfied with your boots and would like a refund, return them unused to the original place of purchase within 30 days and we'll refund 100% of the price of the boots, excluding any shipping charges. For exchanges, we will pay to have a new pair shipped to you, but we will not reimburse you for the shipping cost to return the original pair. Belleville Shoe will not issue any refunds or exchanges on boots that show any signs of wear or are altered in any way from their original condition.

Please note: Belleville boots issued to you or purchased from a store must be returned to that issuing or selling agent and are subject to that agent's return policy. For complete details on our return/exchange policy, please click here.

Do you offer any type of a warranty?

Belleville Shoe Manufacturing Company guarantees its boots to be free of defects in materials and workmanship for one year from the date of purchase. If a defect in materials and/or workmanship occurs within the one year period, Belleville Shoe will, at its option, either repair or replace the boots.

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Are any of your boots flight, flight deck or combat vehicle approved?

Yes! There are 9 styles of Belleville boots that have either been Flight, Flight Deck and/or Combat Vehicle Approved by at least one branch of the U.S. Armed Forces. To view these styles and their approval information, please click here.

Which Belleville boots are approved for wear with the U.S. Army ACU?

The Belleville 220 DES ST, 300 DES ST, 330 DES ST, 340 DES, 390 DES, 790, 790 ST and 795 are all ACU compliant.

 

 

How will I know what size boot to order?

You can determine your correct Belleville size by using a Brannock measuring device, which can be found in most shoe stores across the U.S., to accurately measure the size and width of your foot. For additional sizing information and tips, please click here.

I am not in the military, but I am buying boots for someone who is. Will I still receive government pricing?

Unfortunately, no. You must be a Federal Government SmartPay Card holder or a government employee to receive our government pricing.

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What is the best way to care for my Belleville combat and steel toe boots?

To ensure you get the most out of your Belleville "rough out leather" boots, it is extremely important that you take proper care of them. Use a soft bristle brush on a regular basis to remove dirt from your Belleville boots. CORDURA® nylon fabric may be cleaned with a soft brush using warm water, but do not polish. Air dry boots naturally at room temperature. Do not expose boots to direct intense heat as this can cause damage to the boot. A light coat of quality polish may be applied to the leather of our black boots only; never polish a Belleville "rough out leather".

Can Belleville boots be re-soled?

Boots that are made with a VIBRAM® rubber outsole can easily be resoled and can be done by most local shoe shops.

What is the difference between a VIBRAM® Sierra tread outsole and a VIBRAM® Chevron tread outsole?

The VIBRAM® Sierra outsole is designed to perform in diverse and rugged terrain. Exclusive VIBRAM® compounds guarantee maximum traction on both wet and dry surfaces.

The VIBRAM® Chevron sole is designed for demanding environments ranging from ship decks to asphalt tarmacs.

Do you have a product catalog?

Yes. You can either download a PDF catalog version (click here) or request a printed catalog be mailed (click here).

Does Belleville sell a sage green Air Force flight approved boot? 

BELLEVILLE received Air Force flight approval status for our model 690 sage green boot.  This is a GORE-TEX® lined flame resistant boot similar to our current 790 desert Air Force flight boot, only in sage green.  Samples of the 690 were submitted to Brooks City-Base, Texas and received Safe-to-Fly Certification for the Aircrew Sage Green Flyer’s boot on August 30, 2007. 

 

Does Belleville offer a boot with zippers?

BELLEVILLE  introduced the 610Z series side zipper sage green hot weather tactical and hot weather tactical safety toe, side zipper boots. The boots use the YKK coil zipper with auto lock slider and the shock absorbent MeraMax PU sole system®. Sizes available are 3 – 16 including ½ sizes (excluding 16 ½) in Regular, Wide widths.

Can Belleville boots be cleaned?

Yes ... follow the information below:

Maintainer Boots

Working closely with the U.S. Air Force, Belleville has designed a series of industrial boots to withstand the rigors of maintenance environments. These styles feature highly durable and abrasion resistant toe caps and heel overlays that extend the life of the boots. The smooth, grain-out leather makes cleaning these boots easy with these simple steps:

1. Wipe boot clean of excess, stuck-on dirt with a warm, clean towel.
2. Wash dirty area with mild detergent and soft bristle brush. Allow to dry.
3. Apply neutral-color polish to full grain leather to maintain softness and restore natural lustre.
4. Wear like they're new.

PDF Maintainer Cleaning Tips

Olive, Sage Green and Desert Tan Boots

Dirt may be removed from boots using a soft bristle brush. Do not polish.

CORDURA® nylon fabric may be cleaned with a soft brush using warm water. Do not polish.

Air Dry boots naturally at room temperature. Do not expose boots to direct intense heat as this can cause damage to the boot.

Brown and Black Boots

Dirt may be removed from boots using a soft bristle brush.

Black boots may have a light coat of quality polish applied to the leather. Buff to a uniform black appearance. Excessive polish may reduce boot breathability.

CORDURA® nylon fabric may be cleaned with a soft brush using warm water. Do not polish.

Air Dry boots naturally at room temperature. Do not expose boots to direct intense heat as this can cause damage to the boot.

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